Terms & Conditions
Effective Date: 04 March 2026
Welcome to Aqua G Fresh RO. These Terms & Conditions govern your use of our website (www.aquagfreshro.com) and our products and services. By accessing our website or purchasing from us, you agree to these terms.
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1. About Us
Aqua G Fresh RO provides:
– RO Water Purifier Sales
– RO Installation Services
– RO Repair & Maintenance
– AMC (Annual Maintenance Contract) Services
– Filter & Spare Parts Replacement
Services are primarily available in selected service areas.
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2. Use of Website
By using our website, you agree:
– Not to use the site for any illegal purpose
– To provide accurate information when placing orders or booking services
– Not to copy, reproduce, or misuse website content
We reserve the right to restrict access for misuse.
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3. Product Orders & Pricing
– All product prices are subject to change without prior notice.
– Orders are confirmed only after payment confirmation (if prepaid).
– We reserve the right to cancel any order due to stock unavailability or pricing errors.
Product images shown on the website are for representation purposes only.
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4. Payments
We may accept:
– Cash on Delivery (if available)
– UPI / Online Payment
– Bank Transfer
Full payment must be made before or at the time of product delivery or service completion unless agreed otherwise.
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5. Delivery & Installation
– Delivery timelines may vary based on location and product availability.
– Installation will be scheduled after product delivery.
– Customer must ensure proper electricity and water connection at installation site.
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6. Service & AMC Terms
– Service charges will be informed before work begins.
– AMC plans (if purchased) will cover only the items mentioned in the plan.
– Damage due to misuse, voltage fluctuation, or external factors is not covered unless specified.
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7. Warranty Policy
– Manufacturer warranty applies to new RO products.
– Service warranty (if any) will be clearly communicated at the time of service.
– Warranty does not cover physical damage, mishandling, or unauthorized repairs.
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8. Cancellation & Refund Policy
– Order cancellation must be requested before dispatch.
– Refunds (if applicable) will be processed within 7–10 working days.
– Installation/service charges once completed are non-refundable.
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9. Limitation of Liability
Aqua G Fresh RO shall not be held responsible for:
– Indirect or incidental damages
– Water quality issues caused by external municipal supply
– Delay due to unavoidable circumstances
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10. Intellectual Property
All website content including logos, images, and text belongs to Aqua G Fresh RO and cannot be copied without permission.
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11. Privacy
Customer data is handled according to our Privacy Policy.
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12. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of updated terms.
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13. Contact Information
Aqua G Fresh RO
Mumbai, Maharashtra, India
Email: support@aquagfreshro.com
Phone: +91-7710835213
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By purchasing our products or services, you agree to these Terms & Conditions.