Aqua G Fresh RO Water Purifier – Return Policy
At Aqua G Fresh, customer satisfaction is our priority. If you are not fully satisfied with your purchase, our return policy ensures a smooth and hassle-free experience.
Return Eligibility:
- Timeframe: Returns are accepted within 7 days from the date of delivery.
- Condition: The product must be unused, undamaged, and in its original packaging with all accessories, manuals, and warranty cards intact.
- Proof of Purchase: A valid invoice or order receipt is required.
Non-Returnable Items:
- Products damaged due to misuse, improper installation, or unauthorized repairs.
- Used filters and consumables.
- Customized or special-order items.
Return Process:
- Initiate a Request: Contact our Customer Care at +91 95980 90014 or email us with order details.
- Verification: Our team will review your request and provide return authorization.
- Pick-up/Shipping: Depending on location, we will arrange a pickup or request you to ship the product.
- Refund/Replacement: Once inspected, we will process a replacement or refund within 7-10 business days.
Refund Method:
- Payments made via credit/debit cards or UPI will be refunded to the original payment method.
- Cash-on-Delivery (COD) orders will be refunded via bank transfer.
For any queries, feel free to contact Aqua G Fresh Customer Care at +91 95980 90014.